Contact Us

Customer Service

Our Customer Service Representatives are available Monday - Friday from 8:30 a.m - 5:00 p.m. and on Saturday from 9:00 a.m. - Noon.

Phone: 319.862.2728 (500 1st Ave NE) or 319.743.3555 (5400 Council St NE)

Contact our Customer Service Department

 

24 Hour Phone Banking

Our helpful interactive phone prompts will guide you through the process of transferring funds and reviewing account activity.

Local. 319.862.1429

Toll Free. 866.676.0583

 

Visa and MasterCard Contact Information

Check / Debit Cards

Lost or stolen Visa Check or Debit Cards - 800.554.8969
Visa Check or Debit 24 hour support line - 800.262.2024

For other debit card issues, contact Cedar Rapids Bank & Trust at 319.862.2728 during regular business hours.

 

Credit Cards

Lost or stolen Visa or MasterCard Credit Cards - 877.954.0190
Visa or MasterCard Credit Card 24 hour support line - 877.954.0190

 

Locations and Hours