Contact Us
Customer Service
Our Customer Service Representatives are available Monday - Friday from 8:30 a.m - 5:00 p.m. and on Saturday from 9:00 a.m. - Noon.
Phone: 319.862.2728 (500 1st Ave NE) or 319.743.3555 (5400 Council St NE)
Contact our Customer Service Department
24 Hour Phone Banking
Our helpful interactive phone prompts will guide you through the process of transferring funds and reviewing account activity.
Local. 319.862.1429
Toll Free. 866.676.0583
Visa and MasterCard Contact Information
Check / Debit Cards
Lost or stolen Visa Check or Debit Cards - 800.554.8969
Visa Check or Debit 24 hour support line - 800.262.2024
For other debit card issues, contact Cedar Rapids Bank & Trust at 319.862.2728 during regular business hours.
Credit Cards
Lost or stolen Visa or MasterCard Credit Cards - 877.954.0190
Visa or MasterCard Credit Card 24 hour support line - 877.954.0190
CRBT does not endorse or guarantee the products, information or recommendations provided by linked sites and is not liable for any failure of products or services advertised on those sites. Third-party sites may have a privacy policy different from that of CRBT and may provide less than that which is provided by CRBT.
