Mission, Vision, Values

Our Mission Statement

Cedar Rapids Bank & Trust is committed to relationship banking. 

 

Our Vision Statement

Cedar Rapids Bank & Trust will be the bank of choice in our market: 
  • Outstanding people will choose to work at Cedar Rapids Bank & Trust. 
  • Extraordinary client service will be our hallmark. 
  • The community will acknowledge us as a leader. 
  • Our shareholders will receive a just return.

 

Our Core Beliefs

  • Balance- Our clients, employees, shareholders and community are equally important. 
  • Trust- Healthy relationships are built when all parties are committed to the best interests of the other. 
  • Excellence- Being the best requires a commitment to continuous improvement. 
  • Perspective- Life should be more than work and work should be fun.

 

Our Client Service Commandments

  • The client is our first priority; they are why we are here. 
  • Create a friendly and professional atmosphere. 
  • Communicate effectively and consistently. 
  • Meet or exceed the client's expectations. 
  • No excuses. 
  • Immediately and consistently solicit feedback.