Mission, Vision, Values
Our Mission Statement
Cedar Rapids Bank & Trust is committed to relationship banking.
Our Vision StatementCedar Rapids Bank & Trust will be the bank of choice in our market:
- Outstanding people will choose to work at Cedar Rapids Bank & Trust.
- Extraordinary client service will be our hallmark.
- The community will acknowledge us as a leader.
- Our shareholders will receive a just return.
Our Core Beliefs
- Balance- Our clients, employees, shareholders and community are equally important.
- Trust- Healthy relationships are built when all parties are committed to the best interests of the other.
- Excellence- Being the best requires a commitment to continuous improvement.
- Perspective- Life should be more than work and work should be fun.
Our Client Service Commandments
- The client is our first priority; they are why we are here.
- Create a friendly and professional atmosphere.
- Communicate effectively and consistently.
- Meet or exceed the client's expectations.
- No excuses.
- Immediately and consistently solicit feedback.